Sunday, March 22, 2009
Spring Break: Long Beach 2
We have been watching people get on flights and on towards their destinations for almost twenty hours. What a terrible time to travel stand by. We have already missed out on two flights. Our next hopeful, but not so hopeful will be at eleven. Maybe I should have brought a book? I just spent an hour not including the time I spent yesterday on the phone with expedia (aka the phillipines) trying to argue my way out of a cancellation fee. Long story short, I succeeded. With that in mind, I will NEVER book through expedia again. And outsourcing is a great way to frustrate and piss off customers.
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1 comment:
Oh my Meesa...no book??!! Well, I'm sure by now you have seen lots of interesting people to write your own book about!
Yes, outsourcing SUCKS. It's just wrong.
Mental note to self: NEVER use Expedia. Happy to hear you got it worked out, although not without loads of frustration.
Hope you are on your way by now!
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